A business problem you may recognize
Each new customer requires another system copy. Customer data, permissions and subscription rules become difficult to manage.
Capabilities to define in your project
Multi-tenant organization accounts
Roles, permissions and audit records
Subscriptions, plans and quotas
Platform operations and administration
Deliverables to agree on
- Tenant isolation and permission design
- Core services and administration platform
- Billing, quota and exception rules
- Isolation, security and capacity test records
Three questions to prepare
- Is a customer an organization or an individual?
- Do plans differ by functionality or usage?
- How can a customer export data and leave the service?
Scope and implementation boundaries
Choose the architecture around expected capacity and the team's maintenance ability. Validate the service and tenant isolation before introducing unnecessary platform complexity.
Define the requirement before building.
Bring your current workflow, systems and desired outcome to the conversation so we can identify a practical first phase.
Discuss your business context